Patient Participation Group

The surgery strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the surgery periodically to provide a forum for discussion about the surgery. View the outcomes of previous PPG meetings and Patient Surveys here.

The PPG has contributed towards improvements in the surgery, this includes:

  • Waiting area refurbishment
  • Notice board policy
  • Updated website
  • Increased appointments available to book online

If you are a patient registered at the surgery, with a positive contribution to make, please complete this PPG Application Form to apply to join the group. Places are limited and applicants will be selected with the aim that the group will consist of a representative cross-section of our patients.

Patient Participation Group Documents

Summercroft PPG meet quarterly with the practice manager and GP partners. Please find the most recent minutes from these meetings below.

Historically, under contract, the practice was required to work with PPGs to develop patient surveys, action plans and annual reports. These documents can be found below.

This is no longer a contractual requirement. The PPG agreed that the production of this was are no longer necessary due to the workload involved and the successful development of the patient group.  Minutes and action plans continue to be developed and can be found above.

Annual Report 2014/15 – PPG Report 2015 (Read only)

 

 

Simply make your requests online