Doctors are unable to consult with patients via email; if you wish to have an online consultation click here or call the surgery for a telephone triage appointment.
Please do not send pictures to this email unless explicitly requested to do so by a clinician.
How to find us
Transport links:
The practice is located a short walk on multiple bus routes.
- 353 bus or R2 bus or 61 bus bus to Crofton Road /Starts Hill Road
- R4 bus hail and ride on Starts Hill Road
- 336 bus to Locksbottom / Pallant Way
The nearest train station is Orpington station located 1.7 miles from the practice.
Parking:
Local parking is available, please beware of pay & display and local parking restrictions may apply.
Non-urgent advice: Extended Access & Out of Hours
Out of hours services provide access to healthcare when GP surgeries are closed. Most GP surgeries operate between 8am to 6:30pm, and are often closed on weekends, bank holidays and educational sessions (please check your surgery operating times as not all are the same). You can still access a GP up to 8pm on a weekday or from 8am to 8pm at the weekend by using the extended GP access service.
Please use the right service when you are ill. Only visit the A&E department in a critical or life threatening situation.
If you have an urgent health problem that cannot wait until your doctor is open, then call free phone 111. Your call will be answered by trained operators who will provide advice and direct you to the right local service.
NHS 111 is available 24 hours a day, 365 days a year.
Calls are free from landlines and mobile phones. You can call 111 anywhere in England making it easier for you to access urgent healthcare services when you need medical help fast.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Complaints
Please email your complaints to [email protected] please allow up to 28 days for a response.